At JKL we have been printing and embroidering clothing for over 10 years, so you can definitely say we know a thing or two about the clothing industry. Operating in-house, we use the very latest print and embroidery machine technology, but did you know we have dedicated team members to help you out?
Dedicated sale team – We are here to help. We appreciate that an order for embroidered or printed clothing is unique to you and therefore each and every order will be different incorporating individual customers bespoke designs. That is why following your enquiry to us one of our experienced sales team will contact you to discuss your order and talk you through the process step by step.
Dedicated account manager – So you’ve just placed an order with us. What next? Well you will be assigned a dedicated sales account manager who will see your order through from the start right through to delivery. They are your point of contact for any questions you may have or alterations you may wish to make.
Customer service – We value of our customers both big and small without them we wouldn’t exist. This is why customer service is at the heart of everything we do. We know we have competition in our industry and we know that customers have a wide choice of where they get their printed and embroidered clothing from. Our staff are regularly trained in customer service and all our processes are geared towards providing our customers with a faultless service. Communication is key which is why although we are a predominantly online business, the telephone is still the most important piece of equipment in our office. We talk to our customers and more importantly listen to them.
Plus, don’t forget we have a special offer on at the moment where you get a 10% discount on all embroidered promotional headwear items, you can find out more information by checking out our homepage.
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